If someone has an emergency, under normal circumstances, we will try and see you that day provided it is during our scheduled hours. Click to call us at 780.464.4166 if you have an emergency dental concern.
Do you take new patients in your practice?
Yes. We continue to take new patients. Also, referrals from our current clients are always welcome and continue to be a large part of our practice.
How do I pay for my/my family's dental services?
We accept most insurance providers, Visa, Mastercard, and debit. Our knowledgeable staff is here to help with all your financial and insurance needs. We do accept assignment so that you don’t have to pay for your dental treatment upfront, provided your insurance allows this. We do require a credit card on file so that we have a form of payment available for what your insurance doesn’t cover.
I have 100% coverage? Why is there a difference left for me to pay after insurance?
Most insurances will say they provide you with 100% coverage. This is 100% coverage of what they deem an acceptable fee for that specific treatment. All insurances have different fee guides so not every insurance is the same. We understand that this can be confusing. We have created a form below that you can use to help make sense of what your coverage is.
What is Basic coverage vs. Major coverage?
Basic treatment for insurance companies are typically checkups, x-rays, cleanings, fluoride, fillings, extractions, and root canals. Major coverage is for items such as crowns, dentures, bridges, and implants.
When should I bring my child in for their first visit?
As a general rule of thumb, it is recommend that by 3 years old, your child should be seen by a dentist. If you observe something unusual or have a concern, bring your child in sooner.
Do you provide Nitrous or Oral Sedation?
Yes. All the dentists at Sherwood Dental are trained in both forms*. We often use Nitrous for kids and Oral Sedation for adults with dental anxiety or a gag reflex.
*Both forms cannot be combined.
Do I really need to see my dentist every 6 months?
As a general rule of thumb, Sherwood Dental recommends a dental visit every 6 months to ensure optimal dental care. Please speak with your dentist or hygienist on what is the best cadence for you.
Should I be using fluoridated toothpaste with my child?
Yes. Although it is often said that you should not use this with young kids in case they swallow it, the chances of them swallowing enough to cause damage or fluorosis is rare. It is more important to use the fluoridated toothpaste to prevent cavities in baby teeth. Use a small amount- about half a pea size and teach them how to spit.
What system of Teeth Whitening is provided at your office?
Sherwood Dental offers both at-home teeth whitening treatments and also in-office ZOOM! whitening. Our dentists are available for teeth whitening consultations free of charge. When booking, please ask our patient coordinators on how to secure an appointment.
Does Sherwood Dental offer Neuromodulation Therapy?
Yes. Both Dr. Pan and Dr. Yeung offer Neuromodulation Therapy, or more commonly known as Botox or Dysport. Please ask our patient coordinators regarding a consultation.
